Contact options
Email: support@nutrichat.uk
General inquiries: contact@nutrichat.uk
Support
Need help with NutriChat?
Find answers quickly or reach our support team.
FAQ shortcuts
Start with common questions on the FAQ page.
Go to FAQResponse time
We aim to reply within 1 business day. Account and billing issues are prioritized.
Troubleshooting
Login issues
Check your email sign-in method, reset your password, and confirm you are on the latest app version.
Photo upload issues
Allow camera and photo permissions, use clear images, and retry on a stable connection.
Sync delays
Pull to refresh, check connectivity, and reopen the app to trigger a sync.
Data corrections
Open any log entry to edit portions, meal details, or exercise data.